Terms & Conditions

Terms of Service

This website is operated by Barossa Ventures Pty Ltd trading as Abbotsford Country House. Throughout the site, the terms “we”, “us” and “our” refer to Abbotsford Country House. Abbotsford Country House offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Payment Policy

PLEASE NOTE: A 50 % deposit is required at the time of booking. The balance is required is required within 7 days of the date of arrival.

Guests are responsible for any and all damages, whether accidental or deliberate, that they commit whilst as guests. Any costs associated with these damages will be charged to their credit card.
Guests are also responsible for the settlement of any other costs associated with their stay such as bar and laundry bills and these will be settled through a charge on their credit card.

Cancellation Policy

If a booking is cancelled, the full amount of the value of the booking prior to cancellation, less any deposit paid, will be charged.

A credit maybe applied against a cancelled rack rate booking, redeemable within 6 months of the original arrival date and all payments will be retained against that credit.

Tariff increases maybe applicable, given the nights booked, for a rebooking of the cancelled rack rate booking and payable at the time of acceptance of the credit.

The cancelled rack rate booking maybe transferred to another party, at the discretion of the management of Abbotsford Country House.

A credit booking is subject to availability, can only be issued once and can not be redeemed during South Australian and national Australian holiday periods.

We do not provide credits for web special bookings unless the difference between the web special rate and the rack rate is paid at the time of cancellation.

Should we be forced to pursue a debt owing against a booking, we reserve the right to demand as part of a court judgement, any costs incurred by Abbotsford Country House, legal or otherwise, in pursuing the matter.


Child Policy

Abbotsford does not accommodate children under the age of 12 unless by prior arrangement with the management and only under certain circumstances. Please contact Abbotsford Country House to clarify these circumstances

Children aged 12 to 18 must be in their own suite and their parent or guardian is responsible for their actions during their stay.

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